Customer Support Associate In Dell International Services

Experience: 0-3 years

Job Title: Customer Support Associate

Location: Hyderabad

Education: UG-Any Specialization,PG-Any Specialization,Diploma-Any Stream

Compensation:Rs.1,75,000 – 3,50,000P.A




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Name of the Company: Dell International Services

Reference ID: CCA-Freshersplanet

Job Description:

Provide first-level Support on basic operational or maintenance of personal computers and /or peripherals using available tools.

Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.

Escalate problems when unable to resolve customer issues.

Log and sufficiently document all contacts with customers in designated tools.

Desired Profile:

Any graduate or Post Graduate with Excellent communication skills.

Undergraduate with 1 year experience in International call center.

Willing to relocate to Hyderabad

Willing to work in shifts

About the company:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell IT) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading IT assets and services that reliably deliver the best customer experience and competitive edge.

Contact Person:Sahana Deshpande

Address:

Dell International Services


Hitech City, Hyderabad,

Rangareddy-Dt, Andhra Pradesh

Phone.No:040-44273255

Email at:sahana_deshpande@dell.com

Note: Resumes without the Reference Id will be rejected.
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